Administration of Social Work

This course involves a review of organizational behaviour and management theory, with an examination of processes and techniques appropriate to the administration of human service organizations. Much of the content pertains to goal-oriented management techniques, with particular attention to strategic planning, management information systems, and program evaluation. Other topics include governance structures, management styles, staff motivation, change and conflict management. The course concludes with an analysis of current trends and challenges in the field of social service administration. cr 3